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Evidence Guide: PUALIO005B - Provide advanced interpreting, conflict resolution and negotiation services in an Aboriginal or Torres Strait Islander community

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PUALIO005B - Provide advanced interpreting, conflict resolution and negotiation services in an Aboriginal or Torres Strait Islander community

What evidence can you provide to prove your understanding of each of the following citeria?

Interpret between two or more community languages

  1. Level of fluency/intelligibility in each language is acceptable to the respective language group
  2. Replies and responses given to each group make sense in terms of that group's question or statement
  3. Misunderstandings of one side by another are detected and clarified to all parties
Level of fluency/intelligibility in each language is acceptable to the respective language group

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Replies and responses given to each group make sense in terms of that group's question or statement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Misunderstandings of one side by another are detected and clarified to all parties

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate resolution of differences between community groups

  1. Trust/respect of groups in conflict is secured and maintained
  2. Parameters of own behaviour established with each group
  3. Fair and non-provocative representations are made of each group's position
  4. Possible resolutions or compromises are explored
  5. Other community groups/organisations involved when opportune to help reach a solution
Trust/respect of groups in conflict is secured and maintained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Parameters of own behaviour established with each group

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Fair and non-provocative representations are made of each group's position

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Possible resolutions or compromises are explored

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Other community groups/organisations involved when opportune to help reach a solution

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Interpret/translate and explain department programs and requirements in a culturally meaningful way into a community language

  1. Meaning, purpose and status of program or requirements are explained in an appropriate language
  2. Concepts not directly translating into the community language are explained in terms of analogous community concepts and past experiences of European practice
  3. Interpretations supporting the programs and requirements are sought in traditional law and knowledge
  4. Internal community mechanisms are identified to help support departmental strategies and achieve compliance with departmental requirements
Meaning, purpose and status of program or requirements are explained in an appropriate language

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Concepts not directly translating into the community language are explained in terms of analogous community concepts and past experiences of European practice

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Interpretations supporting the programs and requirements are sought in traditional law and knowledge

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Internal community mechanisms are identified to help support departmental strategies and achieve compliance with departmental requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential for this unit that competence be demonstrated in:

Regular success in achieving peace between groups and success in departmental initiatives. Particular failures may be explained away but a record of failure demonstrates lack of the competency. In the case of the Interpreting and Negotiating elements, positive recommendation by several groups or parties may override a failure to achieve success overall

Consistency in performance

Evidence should be gathered over a period of time in a range of actual or simulated workplace environments

Context of and specific resources for assessment

Context of assessment

Evidence should be gathered over a period of time in a range of actual or simulated workplace environments

Specific resources for assessment

Evidence can be gathered by supervisor; verification of negative reports would require community visits

Guidance information for assessment

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.

Required Skills and Knowledge

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

Negotiation

Problem solving

Required Knowledge

Departmental policy and procedure

European culture practices and values

Traditional lore and law

Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Acceptable level of fluency/intelligibility

The speaker is understandable although the accent or choice of words may mark him or her off from native speakers

Parameters of own behaviour

This may include not conveying frivolous or intentionally insulting messages, not conveying intelligence concerning the other side's position or behaviour, etc

Fair and non-provocative

A provocatively expressed claim or offer may be toned down but its substance must remain unchanged

Traditional law and knowledge may include

Legal or moral precepts

Stories (myths, legends, cosmologies)

Medical or scientific/technical beliefs or practices

Internal community mechanisms may include

Relations of authority based on seniority

ritual or religious status

kinship

community political structures

traditional or religious legal or moral codes still effective in the community